This Privacy Policy outlines how Repploy Counselling & ASD Services manages personal information collected from clients, website visitors, referrers, and other stakeholders. This policy applies to all operations of Repploy Counselling & ASD Services within Australia and reflects our commitment to protecting privacy, maintaining confidentiality, and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This statement outlines how we manage the private information we hold about our clientele. Inclusive of visitors to our website; it applies to all procedures and processes of Repploy within Australia.It is the policy of Repploy to respect the confidentiality and privacy of an individual’s information, Repploy is bound by the National Privacy Principles contained by the Privacy Act 1988 (as amended) in Australia.Repploy’s policy will be revised from time to time to reflect any new laws and technologies, changes to our operations and the most current Repploy Privacy Policy.Repploy will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purpose you have agreed to.Repploy is governed by the Laws of Australia and will at times be required to disclose personal information when:• Ordered by a court of Law • If you are in danger from another person or are a danger to another person • Mandatory reporting under the child safety act• When written permission is given to do so.This document reflects our commitment to you.
Repploy Counselling & ASD Services collects and holds personal information for the purpose of providing counselling, therapeutic support, capacity-building services, and related professional support. Personal information may also be collected to: - communicate with clients, carers, referrers, and stakeholders - manage appointments, billing, and service delivery - comply with legal, ethical, and professional obligations - support NDIS-funded services and reporting requirements where applicable - maintain accurate records in line with professional standards
Sensitive information is a subset of personal information as defined under the Privacy Act 1988 (Cth). It includes information or opinions about an individual’s health, mental health, disability, criminal history, cultural background, or other information protected by law. Repploy Counselling & ASD Services only collects sensitive information where it is reasonably necessary for the provision of counselling or support services, where consent has been obtained, or where collection is required or authorised by law.
Referral purposes for service.
Protection and privacy of your information is important to us, regardless of how this information is disclosed; wether by phone, mail, internet, and other electronic mediums, refer, and or in person. Repploy store all personal information in a combination of secure computer storage facilities and on occasion locked paper based files. Repploy takes steps to protect personal information we hold from misuse, loss, unauthorised access, modification or disclosure.Protection and privacy of your information is important to us, regardless of how this information is disclosed; wether by phone, mail, internet, and other electronic mediums, refer, and or in person. Repploy store all personal information in a combination of secure computer storage facilities and on occasion locked paper based files. Repploy takes steps to protect personal information we hold from misuse, loss, unauthorised access, modification or disclosure.Records of information may need to be stored for significant amount of time, nevertheless when this information is no longer required all personal identification records and details will be securely destroyed.
Repploy commits to generally stating why your information is required and what purpose it will be used for, including to whom it will be disclosed. Repploy commits to generally stating why your information is required and what purpose it will be used for, including to whom it will be disclosed. Repploy is governed by the Laws of Australia and will at times be required to disclose personal information when:• Ordered by a court of Law • If you are in danger from another person or are a danger to another person • Mandatory reporting under the child safety act• When written permission is given to do so.
The types of personal information collected and held by Repploy Counselling & ASD Services may include: - names, contact details, and identifying information - information provided during counselling or support sessions - referral information from third parties (with consent) - records relevant to NDIS or DFFH-related service provision - correspondence via email, phone, or online forms
Repploy Counselling & ASD Services takes reasonable steps to ensure that personal information is accurate, complete, and up to date. Personal information is stored securely and access is restricted to authorised personnel only. Electronic records are protected through secure systems, and physical records are stored in secure locations.
Personal information may be disclosed in limited circumstances, including: - with the individual’s consent - to comply with legal obligations or court orders - where there is a serious risk to the individual or others - where mandatory reporting obligations apply under Victorian child protection or safety legislation - where disclosure is required to provide services in collaboration with other professionals, with appropriate consent
Repploy Counselling & ASD Services is bound by Australian and Victorian laws regarding mandatory reporting. This includes obligations to report suspected child abuse, neglect, or risk of significant harm in accordance with applicable legislation. Where disclosure is required by law, individuals will be informed where it is safe and appropriate to do so.
Repploy endeavours to ensure that the personal information it holds is accurate and up to date. Information can be updated via phone or electronic processes.Repploy endeavours to ensure that the personal information it holds is accurate and up to date. Information can be updated via phone or electronic processes.
For inquiries or complaints regarding this Privacy Policy or the handling of personal information, please contact: Email: privacy@repploy.com.au If you are not satisfied with our response, you may contact: Office of the Australian Information Commissioner – www.oaic.gov.au Victorian Disability Commissioner – www.odsc.vic.gov.au
Individuals may request access to their personal information held by Repploy Counselling & ASD Services. Requests will be considered in accordance with legal and ethical requirements, and access may be limited where permitted by law.
Feedback can be submitted via email to info@repploy.com.au or via text message 0450 061 171. Any feedback that is submitted through this capacity becomes the property of Repploy.This feedback information may be used for testimonials, success stories, survey response and marketing purposes or to contact you for further feedback.Feedback can be submitted via email to info@repploy.com.au or via text message 0450 061 171. Feedback provided to Repploy Counselling & ASD Services may be used to improve service delivery and operations, in accordance with privacy, ethical, and professional obligations.
Repploy will post any changes to our privacy policy on our website www.repploy.com.au inclusive of and not restricted to how and why we collect, use and store personal information; inclusive of whether we will disclose it to anyone.Please direct all inquiries and concerns regarding our privacy policy through our privacy offie on info@repploy.com.au
